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Wheeloy Privacy Policy

Privacy Policy

Last Updated: July 2026

This Privacy Policy explains how Wheeloy Auto Private Limited (“Wheeloy,” “we,” “us,” or “our”) collects, uses, and protects your information when you use wheeloy.com (the “Website”).

Who We Are

This Website is owned, operated, and maintained by Wheeloy Auto Private Limited, a company incorporated under the Companies Act, 2013, with CIN U45402PN2025PTC237845, having its registered office at Shop No. 1, Lake Breeze Building, Varkhade Nagar, Katraj, Pune, Maharashtra 411046, India.

Categories of Personal Information We May Collect

Depending on the features you use on our Website, we may collect the following categories of personal information: your name, email address, phone number, city or address (for example, if you order accessories or request a dealer callback), vehicle details and preferences, location data (for location-based features), and payment information (only if and when Wheeloy introduces paid products or services, processed securely through a third-party payment provider and not stored directly by us).

We only collect the specific information needed for the feature you’re using, and we will always tell you what we’re collecting when we ask for it.

What We Currently Collect

  • EV Calculator: Does not require sign-up and does not store your calculator inputs on our servers. All calculations happen in your browser.
  • Dealer Connect Form: When you submit the “Talk to a Dealer” form, we collect your name, phone number, city, and the EV model you’re interested in.
  • Newsletter (if subscribed): We collect your email address if you voluntarily sign up.
  • Automatically Collected Data: When you visit our Website, certain information is automatically collected through cookies and similar tracking technologies, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website.

Order and Shipping Information (for future product purchases)

If Wheeloy introduces the sale of EV accessories, spare parts, or related products, we may collect additional information necessary to process your order, including your shipping address, billing address, and order details. This information may be shared with the manufacturer, seller, or dropshipping partner fulfilling your order, and with logistics or delivery partners, solely for the purpose of completing and delivering your order. Payment information will be processed securely through a third-party payment gateway and is not stored directly by Wheeloy.

Location Data (for current and future features)

If you use location-based features on our Website, such as an EV charging station finder, we may request access to your device’s location, either through GPS or an approximate location derived from your IP address, with your permission. This location data may be shared with third-party mapping and places services (such as Google Places API) to show you nearby results. Location data is used only to provide the requested feature and is not stored on our servers beyond what’s necessary to deliver that feature. You can disable location access at any time through your browser or device settings.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Website and understand how visitors use it. This includes:

  • Google Analytics: Helps us understand website traffic and visitor behavior. Google may use this data in accordance with its own privacy policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
  • Meta (Facebook) Pixel: Helps us understand how visitors interact with our Website after seeing our ads on Facebook or Instagram, and helps us show relevant ads to people who may be interested in Wheeloy.
  • Google Ads Retargeting: Allows us to show you relevant Wheeloy ads on other websites you visit, based on pages you’ve viewed on our Website. You can opt out through Google Ads Settings.

You can control or disable cookies through your browser settings, though this may affect some features of the Website.

Third-Party Services We Use

To operate and improve the Website, we may use trusted third-party service providers for purposes including, but not limited to: website analytics, advertising and retargeting, location and mapping services, customer communication tools (such as WhatsApp or email), form and lead management tools, and payment processing. As Wheeloy introduces new features, this list may expand; we will update this Privacy Policy to reflect any material changes.

How We Use Your Information

  • To operate and improve the Website and understand how it’s used.
  • To share your Dealer Connect enquiry with a relevant EV dealer or showroom near you.
  • To process and fulfill product orders, if applicable.
  • To send you relevant updates, offers, or content from Wheeloy, unless you opt out.
  • To show you relevant Wheeloy advertisements on other platforms based on your Website activity.
  • We do not sell your personal information to third parties.

Sharing of Information

We may share your information with:

  • EV dealers/showrooms, when you submit a Dealer Connect enquiry.
  • Manufacturers, sellers, dropshipping partners, and logistics providers, when you place a product order.
  • Analytics, advertising, and location/mapping service providers (such as Google, Meta), as described above.
  • Other trusted third-party service providers who help us operate and improve the Website.
  • Government or legal authorities, if required by law.

Your Choices

  • Unsubscribe from marketing emails anytime using the link in any email we send.
  • Manage or disable cookies through your browser settings.
  • Opt out of Google Analytics and personalized advertising using the links above.
  • Request access to, correction of, or deletion of your personal data by contacting us at contact@wheeloy.com.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Data Security

We take reasonable measures to protect your information but cannot guarantee absolute security of data transmitted online.

Grievance Officer

In accordance with applicable Indian law, the Grievance Officer for Wheeloy Auto Private Limited can be reached at:
Email: contact@wheeloy.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Governing Law

This Privacy Policy is governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Pune, Maharashtra.

Contact Us

For any questions about this Privacy Policy, contact us at contact@wheeloy.com.